Product Manager, Safe Change & Control Plane at Cloudflare
- Hybrid.
- In Austin, TX.
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: London or Austin At Cloudflare, our mission is to build a better Internet by giving customers control on they might introduce configuration changes so that they are safe, reliable, and predictable at scale. We are looking for a Product Manager to lead Safe Change for Cloudflare’s control plane. In this role, you will define how customers preview, stage, roll out, monitor, and recover from configuration changes. You will also shape platform foundations that enable internal teams to deploy changes with higher confidence, stronger guardrails, and lower operational risk. Cloudflare’s control plane converts dashboard and API changes into global network configurations. Today’s enterprise customers expect robust change-management features: deployment previews, gradual rollouts, quick rollbacks, versioning, traffic segmentation, data residency, auditability, and verification of applied state. You will own a high-leverage product domain spanning distributed systems, reliability, developer experience, and enterprise governance. Working closely with engineering and product leaders across the entire platform. You will help turn proven deployment safety patterns into reusable platform primitives across Cloudflare. This technical, highly collaborative role requires navigating architectural tradeoffs with engineers, evaluating risk and compliance with enterprise customers, and partnering with product and go-to-market teams to drive platform adoption. What you’ll do As a member of a growing team of infrastructure product managers your responsibilities include: Represent the customer, be it internal or external. Be the champion and voice of customers. Build intimate, personal customer relationships. Bring the customer's voice into the creation process. Develop the product vision for your area. Ensure that your vision can work not just for your current set of customers, but for 10 or even 100 times your current set. Evangelize the vision so that all stakeholders are aligned, have context and understand where we are going. Make data-driven roadmap decisions. Make tough tactical prioritization decisions based off of data you collect, curate, and disseminate. Build trust with stakeholders by ensuring that your roadmap is understandable and sensible based on the data you present. Measure success. Own the measures used to define success for your product. …