Sr. Field Service Quality Engineer at Saronic
- Full-time.
- In Austin, TX.
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. JOB OVERVIEW We are seeking an experienced and technically driven Senior Quality Engineer to lead quality initiatives supporting the manufacturing, integration, and delivery of complex electro-mechanical systems for autonomous surface vessels (ASVs). This role requires deep technical judgment, a strong understanding of design intent, structural integrity, and manufacturing processes, and extensive experience in root cause analysis, nonconformance management, and production support. As a senior member of the Quality team, you will serve as a technical authority on the production and integration floor, driving risk-based quality decisions, resolving complex technical issues, and partnering with Engineering, Manufacturing, and Supply Chain to ensure product integrity and operational excellence. The ideal candidate is comfortable navigating ambiguity in a fast-paced environment, influencing cross-functional teams, and balancing quality, safety, performance, and delivery requirements without compromising engineering standards. RESPONSIBILITIES - Lead Manufacturing Quality: Develop, implement, and continuously improve quality assurance processes, inspection strategies, and manufacturing controls. Serve as a senior quality representative on the production and integration floor, providing technical guidance and ensuring adherence to engineering requirements and quality standards. - Drive Nonconformance Management: Lead the evaluation and resolution of complex nonconformances, providing in-process disposition recommendations and approvals within delegated authority. Ensure dispositions align with design intent, drawing requirements, engineering specifications, and applicable standards. Coordinate with Engineering and Manufacturing to resolve issues efficiently and prevent recurrence. - Lead Root Cause and Corrective Action: Facilitate complex root cause investigations using structured problem-solving methodologies. Drive corrective and preventive actions, validate their effectiveness, and identify systemic opportunities to improve product quality and manufacturing performance. - Establish Inspection Standards: Develop and maintain clear, repeatable inspection plans, acceptance criteria, and quality checkpoints for Quality Inspectors and production teams. Provide technical mentorship to inspectors and technicians to ensure consistent application of quality requirements. - Partner with Engineering: Review engineering drawings, 3D models, specifications, and bills of materials to assess manufacturability, inspection requirements, and compliance with design intent. Collaborate with Design and Manufacturing Engineering to resolve technical issues and support Engineering Change Orders (ECOs) and Design Change Orders (DCOs). - Improve Quality Systems and Processes: Identify opportunities to strengthen manufacturing controls, reduce defects, improve first-pass yield, and minimize rework and scrap. Lead continuous improvement initiatives that enhance product reliability, process capability, and production efficiency. - Analyze Quality Performance: Establish and monitor key quality metrics, including defect rates, nonconformance trends, rework, scrap, and corrective action effectiveness. Translate data into actionable recommendations and communicate findings, risks, and improvement plans to cross-functional stakeholders. - Manage Quality Risk: Evaluate product and process risks, prioritize quality issues based on safety, performance, reliability, and customer impact, and drive timely resolution of issues that could affect production readiness or customer delivery. - Provide Technical Leadership: Serve as a subject matter expert for manufacturing quality and nonconformance resolution. …