Supervisor, MLS Data Review at Natera
- Remote.
POSITION SUMMARY: Works closely with manager to ensure company and team goals are met. Ensures high quality work is completed timely. PRIMARY RESPONSIBILITIES: • Responsible for day-to-day staffing/scheduling/setting up sample run schedules. • Ensures production work is consistently completed according to department goals. • Ensures all case samples are processed and accounted for. • High proficiency working within one or more laboratory information systems to ensure all relevant data is correct. • Monitors cases reaching promised TAT and identify issue/cause/reason for those cases. Work with managers and other departments as needed to prevent future incident. • Updates SOPs to accurately reflect current practices and works with manager and Document Control/QA/Training team to make effective. • Monitors team members to ensure adherence to SOPs and safety procedures • Oversees training for new hires: works in conjunction with lead to train new hires. • Investigates/follows up on lab errors (NCR). • Assists manager in initiating and completing CAPAS. • Handles employee issues. Collaborates with Manager to resolve issues. • Ensures alignment with team for reasoning behind instructions/processes, changes that are made, why certain ideas cannot be implemented effectively. • Meets regularly with individual team members to discuss goals and progress. • Responsible for staff performance reviews. • Plans and leads shift meetings • Adheres to Departmental Expectations • Ensures compliance with all regulatory agency requirements through documentation, audits, and corrective action. • Go-to person when manager is not present. • May assist lab team in day to day tasks • Keeps team morale up and maintains professionalism of team members, including by acting as role model. • Approves timecards and PTO requests • Escalates lab issues and team concerns to manager. Communicates the problem and suggests possible solutions. • Understands the entire lab process and is able to identify and troubleshoot issues when they arise. • Understands when and how to escalate issues appropriately. • Makes sure the goals set by manager for the team are being met in the lab. • Performs and completes side projects assigned by the manager. • Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support. • Receives assignments in the form of objectives with goals and the process by which to meet goals. • Provides direction to employees according to established policies and management guidance. • Administers company policies that directly affect subordinate employees. • Provides direct supervision to professional individual contributors and/or skilled, support individual contributors • Acts as advisor to unit or sub-units and may become actively involved, as required, to meet schedules and resolve problems. • This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job • Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire. • Must maintain a current status on Natera training requirements. • Employee must pass post offer criminal background check. • Performs other duties as assigned. QUALIFICATIONS: • 6+ years of experience as a Medical Technologist or equivalent in a clinical laboratory environment. • BS/BA degree in Biological Sciences, related field, or equivalent • Current ASCP board certification in Medical Technology or California State CLS or CGMBS license (Clinical Genetics Molecular Biologist Scientist). KNOWLEDGE, SKILLS, AND ABILITIES: • Proven leadership experience • Able to take on own projects with little supervision. • Excellent interpersonal, communication, computer, troubleshooting, and pipetting skills. …