Staff Software Engineer, Fraud at Twilio
- Remote.
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as a Staff Software Engineer where you'll shape the next generation of fraud prevention products. About the job As a Staff Software Engineer you will help develop Stytch’s fraud detection and prevention products as we bring Stytch capabilities to Twilio’s full customer base, delivering secure, developer-first identity and fraud prevention experiences. You’ll primarily work on our Device Fingerprinting product that detects bots, manual abuse, and highly sophisticated reverse engineering to help protect our customers’ from fraud and abuse. You’ll partner closely with product and engineering leadership to evolve our detection techniques to continue to stay ahead of threats. This is a rare chance to operate like a startup within Twilio: you’ll work in a high-ownership environment with startup sped, backed by Twilio’s reach and scale. Leveling & Ownership: Hiring at either the Senior or Staff level—exact leveling and scope of influence will be matched to your leadership and technical background. Responsibilities: Build and own fraud detection capabilities for the fraud platform on Twilio—go deep on browser and device internals for complex signal collection to improve identification of bad actors and keep our customers safe.. Partner with Product and Engineering leadership to set direction, translate customer needs into technical plans, and deliver high-impact roadmap features. Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives. Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship. Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and adopt new technologies or strategies when they improve outcomes. Improve production quality and resilience through strong observability, incident response and remediation. Mentor and support other engineers through pairing, feedback, and knowledge-sharing, helping raise the team’s technical bar and culture. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 6+ years experience in designing, building and operating production systems. Expertise in C or C++, production experience is a plus but not required. Familiarity with a production-grade code base in a modern programming language, applying best practice coding standards and writing high quality code. Bachelor’s degree in Computer Science or related industry experience. Excellent written and verbal communication skills. Schedule: ability to work non-standard, on-call rotation weekend and holiday hours. …