Client Account Manager at SpaceXSI
- In Austin, TX.
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE We are seeking a talented and driven Client Account Manager to join X’s world-class team of media professionals, where you will play a pivotal role in building our business with advertisers and their agencies. In this role, you will collaborate with Fortune 500 clients to develop and optimize impactful advertising campaigns, leveraging X’s innovative platform to drive results and foster meaningful connections. Ideal candidates are creative, proactive, and passionate about X’s mission to become the trusted global digital public square, empowering open discourse and unlimited interactivity through exceptional client relationships. RESPONSIBILITIES Collaborate with Fortune 500 advertisers to understand their objectives, recommend best practices, and develop effective, high-impact advertising campaigns. Educate and consult clients on how to leverage X’s advertising products, sharing best practices to create and execute successful campaigns. Execute, optimize, and analyze advertising programs using internal tools and dashboards to maximize performance and results. Resolve campaign issues promptly and effectively, identifying and implementing process improvements to enhance efficiency. Manage contracts and renewals, supporting the Sales Finance team with payables and collections to ensure smooth operations. Provide actionable feedback to product and tools teams to help scale and improve X’s advertising platform. Mentor new team members, fostering a collaborative and high-performing team culture as the organization grows. This is an in-person role based in New York City, NY (onsite). BASIC QUALIFICATIONS 3+ years of experience managing digital marketing programs for advertisers or their agencies. Demonstrated ability to create, develop, and enhance customer relationships, driving trust and collaboration. Proven skills in managing large customer relationships, navigating conflicts, and guiding groups to effective business decisions. Track record of translating marketing objectives into measurable results, with experience optimizing campaigns by analyzing performance and adjusting key drivers. Excellent communication and presentation skills, with strong attention to detail and a proactive approach to resolving issues. Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision. Strong understanding of the digital marketplace and the competitive landscape in which X operates. Bachelor’s degree (BA/BS) or equivalent relevant experience. PREFERRED SKILLS AND EXPERIENCE Experience working with Fortune 500 advertisers or agencies in verticals such as retail, technology, or media. Familiarity with X’s advertising products and the broader social media advertising ecosystem. Proven ability to mentor or onboard team members in a fast-paced, high-growth environment. Strong analytical skills, with experience using data to drive campaign optimization and strategic decisions. A sense of humor and adaptability to thrive in a dynamic, mission-driven organization. …